Case managers are responsible for the coordination of the various elements that are involved in the care of an individual patient. The case manager will use resources and services in the best way possible. A nurse case manager is responsible for helping an injured worker obtain the medical care that he or she needs. Serving as a liaison between all parties involved in the workers’ compensation claim, including doctors, the injured worker, the employer, and claims professional.
Telephonic case management, utilization review and pre-certification services are provided by CorVel Corporation. To reach a Telephonic case manager call 800.234.5003 or view the Medical Management contact list for direct dial. Non-CorVel case managers will provide you with their direct dial.
The CorVel nurse can be reached Monday – Friday from 8:30 AM – 5:00 PM and has voicemail accessible 24-hours a day. All calls are returned within one business day. If you have an immediate need, select “0” for the operator and someone will help you.