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COVID-19/Coronavirus: FAQ

Yes. As directed by Maryland Governor, Larry Hogan, the MCSIP dedicated team is working remotely to protect public health and safety. The team can be reached during normal business hours by calling their office phone or email. Contact information can be located on MCSIP Directory.

Yes. Benefits will continue, based on your eligibility.

Yes. CorVel offers direct deposit. You can enroll online at: www.corvel.com/eft If represented by an attorney, permission is needed before speaking with CorVel.

Telemedicine/telehealth is a medical visit performed by a provider while communicating using the telephone, Smart Phone, tablet, or computer. Yes, MCSIP offers telehealth services through the CorVel Virtual Care program. To schedule a telehealth visit, call 855.623.8290. Have your claim number handy.

Contact your provider to determine if the service is offered.

To schedule a telehealth visit, call 855.623.8290. Your claims Professional or nurse are also a resource and can assist you with connecting to a telehealth provider. Have your claim number handy.

If represented by an attorney, permission is needed before CorVel can speak with you.

CorVel offers mail-order pharmacy services directly to your home. Contact CorVel Pharmacy Solutions at 800.563.8438 or Mail_Order@CorVel.com to set up this convenient service. Have your claim number handy.

The form of physical therapy required for recovery is established by your provider. One Call’s Virtual Physical Therapy is offered by MCSIP. The One Call representative will discuss options when coordinating your appointment. Your claims professional or nurse are also a resource and can assist you with connecting to a provider. Have your claim number handy.

If represented by an attorney, permission is needed before CorVel can speak with you.

Mail all bills to CorVel Corporation P.O. Box 6966 Portland, OR 97228

Contact your claims professional or attorney if represented.

Contact your attorney if represented or visit www.wcc.state.md.us/ for guidance.

Important Numbers

Dial these numbers if in need.
FRAUD TIP LINE

(240) 777 7644

MARYLAND CRISIS HOTLINE

(800) 422 0009

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