“What’s New“

Montgomery County is committed to ensuring that its contracting opportunities reflect the rich and growing diversity of the County’s business community. MCI proudly participates in Montgomery County’s Minority Business Program by subcontracting with certified minority firms. MFD-owned businesses contribute significantly to improving the quality of life for Montgomery County residents. They also foster inclusive competition,… Read More MC Innovations Exceeds the FY18 Goal Set in Support of Montgomery County’s Minority Business Program

The Montgomery County Self Insurance Program congratulates and thanks Lissa Bales for 25 years of dedicated service to the County and member agencies as Claims Manager. Lissa’s work in Risk Management started in October 1993 and has continued steadfast and persistent. Her efforts on behalf of the Program have provided significant results and improvements. We… Read More Lissa Bales Celebrates 25-Year Anniversary with Montgomery County

Hurricane Florence Update

September 13th, 2018

As you know, many parts of the country are experiencing severe weather.  Maryland, Virginia, DC and North and South Carolina have all issued a state of emergency. During severe weather, Caremark implements a 10-day emergency supply protocol for all affected areas. The CorVel Pharmacy Solutions team is kept apprised of all state emergency declarations, and will place… Read More Hurricane Florence Update

A Better Quality of Life

August 15th, 2018

Providing superior customer service is a MCSIP core value. One of the best demonstrations of this is when we receive messages from injured workers who tell us we are exceeding our goal. Recently, retired firefighter A. Capps gave thanks to Kristin Waters for helping him. Capps sent a handwritten, personal note to Waters stating “Thank… Read More A Better Quality of Life

Stephen Frechette, Employee Health, Welfare and Safety Manager for Montgomery County Department of Correction and Rehabilitation, Management Services Division, expresses appreciation for true team work. Frechette recently stated “… appreciation for the excellent work that the team has provided for this last year. Our DOCR cases/claims pose their specific challenges and complexities, yet our team,… Read More Stephen Frechette Praises Team for Delivering Customer Satisfaction

The Department of Finance is pleased to announce the promotion of Kimberly Gay-Armour as the new Division Chief for Risk Management, replacing Pam Schroeder who retired earlier this year. Kimberly has served the Division as the Insurance Manager since January 2016 where she has been responsible for managing the operations and activities of the Montgomery… Read More Kimberly Gay-Armour Named Division Chief for Risk Management

The Call Center has adopted the Emailtopia system to track all reporting of Property and Liability claims. More than one person will share and monitor email boxes in Emailtopia. This will improve and track performance, speed up reply times and allow for automated message assignment. Effective, August 1, 2018, MCSIP’s new email address to report… Read More New Email Address to Report Property and Liability Claims

MC Innovations (MCI) is pleased to announce that the organization has been approved by the Commonwealth of Virginia, Department of Small Business and Supplier Delivery as an approved Women Owned Business. MCI has been in business for 24 years and was previously recognized by SWaM as a Small Business. In January 2018, four key women… Read More MC Innovations Now Certified as a Virginia SWaM Women Owned Business

To protect you and our clients’ information, we are establishing an extra security measure for anyone who logs in to CareMC from a computer outside of the CorVel network. The new process that when you log into the CareMC website, you will receive a message from donotreply@corvel.com containing a one-time use secure access code sent… Read More New Multi-Factor Authentication Requirements

On January 5, 2018, MC innovations sponsored two educational sessions for MCSIP members. Several members braved the cold temperatures to hear Jeffrey W. Stickle, Associate County Attorney Montgomery County Government, speak about The Impact of the Opioid Crisis & The Work-Related Injury. Following Jeff’s presentation, Darla J. Croce RKT, CWT – Director of Business Development… Read More MC Innovations Holds MCSIP Member Training Event at Travilah Fire Station 32