Contact Medical Case Management

CorVel provides telephonic case management, utilization review and pre-certifications. Questions regarding their services should be directed to:

  • Nicole Brown, PPO Provider Relations Representative
  • (410) 933 -9855
  • Hours available: Monday through Friday, 7:30am to 4:00pm

Please note: Use this program for workers’ compensation related accidents/illness only.

It is our objective to collaborate with healthcare providers and ensure that prompt and appropriate medical care is provided. A nurse can assist with identifying a qualified physician.

A nurse can be reached Monday – Friday from 8:30 AM – 5:00 PM and have voicemail accessible 24 hours a day. All calls are returned within one business day. If you have an immediate need please select “0” for the operator and someone will help you.

To reach a Telephonic case manager please call 800-234-5003 or view the Medical Management contact list.

Field Case Management

Field Case Management services are handled by CorVel, Restore Rehabilitation, and Aurora Case Management. Direct all questions regarding services to the handling adjuster.