In 2016, Montgomery County Self Insurance Program (MCSIP) Workers’ Compensation Claims Manager Karen Ware announced her plan to retire. Karen has provided excellent leadership to the supervisors and claims units, and will be instrumental in the transition of the new manager. We appreciate the dedication she had for high standards of quality claim service delivery and wish her a happy retirement.

With Karen’s planned departure, MC Innovations is pleased to announce the promotion of April (Boltz) LeVan to the position of MCSIP Workers’ Compensation Claims Manager. April is transitioning to her new position and will fully take on her new role September 1, 2017. April has served on the MCSIP account since 2013, starting as a claims professional on the Fire Rescue team, and in 2015, she was promoted to supervisor of the same team. April has 20 years of workers’ compensation experience in handling and managing Maryland Workers’ Compensation claims.

The Montgomery County Self Insurance Program (MCSIP) is managed by MC Innovations (MCI). MCI is the General Contractor providing quality control and continuous improvement of services.